Returns & Refund Policy TTFSL®

Returns Policy

Order once placed cannot be cancelled

Refund Policy

TT Friendly Super League Association through it’s website www.ttfsl.org sells standardized products of table tennis equipment supplied by manufacturers and is not responsible for the condition of the product.

A refund can only be given in the following circumstances :-
1) If you have received the wrong item, different from your order
2) If the item received is in defective/damaged condition

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We have a 7-day return policy, which means you have exactly 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@ttfsl.org If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Additionally you can call our NGO Director E-Commerce on Mr. Sujit K +91 9322519748

Exceptions / non-returnable items

We do not accept returns on balls, assembled rackets and unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.